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Returns and Exchanges

RETURNS AND EXCHANGES

If for any reason you are not satisfied or feel the item is defective or damaged, we will accept it for an exchange, repair or refund within 7 days from the delivery date of your order. 

We are confident you will be satisfied with your purchase as each piece of our jewelry is handmade and subject to an intensive quality control process before it is sent to you. We encourage you to inspect the package immediately upon receipt.  

Our signature finishes are meant to be unique and special.  Imperfections such as hammering and brushing with satin, matte and shiny finishes are executed with purpose for a look that is distinctive of the Julez Bryant collection.  Each piece we design is touched by human hands and made from precious metals and gemstones that come from the Earth. 

Should you wish to return or exchange an item, please email us at shop@julez.com.  Please provide your Name, Address, Invoice Number and Reason for Exchange.  You will be provided a Return Authorization (RA) number which must be clearly written on package when it is returned.  You will responsible for return shipping and associated insurance on the package. 

Upon receipt and inspection of the returned item(s), we will exchange, repair or refund as directed.  If an additional amount is owed, we will contact you to arrange payment.  If item(s) returned are deemed not to be in its original condition or altered in any way, we will send back to you and the sale will be final.

No exchanges are offered on items designated as final sale, The JB Vault, special orders, custom orders or engraved items.

We cannot accept exchanges for merchandise purchased anywhere other than through this site at JulezBryant.com or the Gallery by Julez Bryant.

Sizing Guide

 

Let's Make Sizing Easier

Let us assist you in finding your ideal fit and style with our Sizing Guides as a reference. As always, you are welcome to call or message us anytime for recommendations or assistance.  

 

Necklace Layering Guide

Pendant Sizing Guide

Our charms and pendants are offered in a variety of shapes, but generally follow a sizing sequence of baby, small, medium, large and x-large. Please use this Sizing Guide to reference in relation to US coin sizes.

Request Free Ring Sizer

If you do not know your current ring size, we are happy to send you a complimentary ring sizer so that we can more accurately size your ring for the best fit.

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Bracelet & Bangle Sizing

Sizing for bracelets will vary depending on the style. Our cuff bracelets follow a standard sizing structure of Small and Medium (measurements shown below).

Our chain bracelets are designed at a specific length as stated in the description (typically 6" - 7" in length).

We are happy to customize these lengths for a more comfortable fit. Please email us at shop@julez.com for all specific recommendations for select designs.

If you do not know your wrist size, here are some easy pointers to consider for achieving the best fit.  
 
1.) Take a piece of string and wrap it around your wrist at the wrist bone. Mark the position on the string.
2.) Use a ruler to measure the length of the string in inches to the nearest 1/4".
 
For a snug / close fit, use wrist measurement from above and round up to the nearest 1/4".
For a loser fit, round up to the nearest 1/4" and then add an additional 1/4".
 
Our approximate length of our open cuff bracelets is 5.5" for Small and 6" for Medium with a 1" opening between the ends.